This Privacy Policy explains what personal data bubble cash collects from players, why we collect it, how we use it, and the choices you have over your information. We take your privacy seriously — this document is meant to be clear and readable, not a wall of legal text.
These six principles guide every decision we make about personal data at bubble cash.
We collect only the data we actually need to operate your account, process transactions, and keep the platform secure. We don't gather information just because we can.
Your personal information is protected with SSL encryption, OTP-secured account access, and access controls that limit who within our organisation can view your data.
We do not sell your personal data to third parties. We share information only with service providers directly involved in operating the platform, and only what they need.
You have the right to access, correct, and in certain cases request deletion of your personal data. We make it straightforward to exercise those rights.
We keep your data only for as long as it is needed to operate your account or as required by applicable law. Data that is no longer needed is securely deleted.
We rely on the information you provide to be accurate. You can update your account details at any time, and we encourage you to keep your information current.
The table below summarises the main categories of personal data we collect, the purpose for collecting it, and the basis on which we do so.
| Data Category | What It Includes | Why We Collect It | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account registration, age verification, KYC compliance | Contractual necessity; legal obligation |
| Contact Data | Email address, mobile number, city or region | Account communication, OTP delivery, support responses | Contractual necessity |
| Financial Data | Bank account or e-wallet reference, transaction history | Processing deposits and withdrawals in PHP, fraud prevention | Contractual necessity; legal obligation |
| Usage Data | Login timestamps, pages visited, games played, bets placed | Platform improvement, responsible gaming monitoring, security | Legitimate interest |
| Technical Data | IP address, device type, browser, operating system | Security monitoring, fraud detection, platform optimisation | Legitimate interest |
| Communications Data | Support messages, chat logs, feedback submissions | Resolving player queries, quality assurance, dispute resolution | Contractual necessity; legitimate interest |
bubble cash operates the online gaming platform available at bubblecash.vu, serving players across the Philippines. When this Privacy Policy refers to "bubble cash", "we", "our", or "us", it means the entity operating the platform.
This Policy applies to all personal data collected through the bubble cash website, mobile app, and any related communications between you and our support team. By using the platform, you acknowledge that you have read and understood how we handle your personal information.
We collect personal data in three main ways: information you provide directly when registering or contacting us, data generated automatically by your use of the platform, and information we receive during identity and payment verification.
When you create a bubble cash account, you provide your full name, date of birth, email address, and mobile number. If you proceed to KYC verification — which is required before your first withdrawal — you will also submit a copy of a valid government-issued ID such as a Philippine passport, driver's licence, or national ID.
When you log in and use the platform, we automatically collect technical and behavioural data — your IP address, device type, browser version, the games you play, bets you place, and how long you spend on each part of the platform. This data helps us monitor for security issues and improve the overall experience.
When you make deposits or request withdrawals in Philippine Peso, we collect the reference details associated with your payment method — typically your bank account or e-wallet reference. We do not store complete card numbers or full account credentials. All transactions are denominated in PHP.
Note: bubble cash does not accept credit cards or cryptocurrency. All deposits and withdrawals are processed in Philippine Peso through local bank transfer or supported e-wallets.
bubble cash uses your personal data for the following purposes:
We do not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without human oversight.
bubble cash does not sell your personal data to any third party. We share your information only in the following limited circumstances:
We work with third-party providers who help us operate the platform — including payment processors for PHP transactions, identity verification services for KYC, and technical infrastructure providers. These parties access only the data they need to provide their service and are contractually bound to protect it.
We may disclose your data where required to do so by law or in response to a valid request from a government authority or law enforcement body. We will only provide what is legally required and, where permitted, will notify you of such a request.
In the event of a merger, acquisition, or sale of the platform, your data may be transferred as part of that transaction. You will be notified of any such change and of your options with respect to your data before it is transferred.
We will never: sell your data to advertisers, share it with other gaming operators without your consent, or use it for purposes unrelated to the operation of the bubble cash platform.
The security of your personal information is a core responsibility at bubble cash. We use a combination of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
While we take every reasonable measure to protect your data, no online platform can guarantee absolute security. You also play a role — keep your login credentials private and contact support immediately if you suspect your account has been compromised.
We retain your personal data for as long as your account is active and for a reasonable period thereafter, or as required by applicable law. The specific retention periods depend on the type of data and the purpose for which it was collected.
When your data is no longer needed and there is no legal obligation to retain it, it is securely deleted or anonymised.
As a player on bubble cash, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal basis for us to retain it.
Ask us to restrict processing of your data in certain circumstances.
Object to processing based on our legitimate interests where your situation warrants it.
Receive your data in a structured, commonly used format where applicable.
We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request.
bubble cash uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players interact with the site. Cookies are small text files stored on your device when you visit the platform.
These are necessary for the platform to function — they keep you logged in, maintain your session, and enable secure navigation. You cannot opt out of essential cookies without affecting how the platform works.
These cookies help us understand which pages and features are used most, how players navigate the platform, and where we can make improvements. Data collected is aggregated and does not identify individual players.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of parts of the platform.
bubble cash is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account, it will be immediately suspended and any associated data will be deleted.
If you have reason to believe a minor has registered on bubble cash, please contact our support team at [email protected] so we can investigate and act promptly.
Age verification is a required part of the KYC process. All accounts are subject to identity checks before withdrawals are processed.
bubble cash may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable law, or in response to player feedback. When we make material changes, we will notify registered players through a notice displayed on login or via the contact details you have provided.
The date at the top of this page shows when the Policy was last updated. We encourage you to review it periodically. Continued use of the platform after a change is published constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please get in touch with the bubble cash team.
Email: [email protected]
For questions about your account more broadly, our FAQ page covers common topics. For concerns related to problem gambling or account self-exclusion, visit our Responsible Gaming page. For the full rules governing your use of the platform, see our Terms & Conditions.
Register your bubble cash account and access the full gaming platform — sports betting, casino, live dealers, and eBingo — with your data protected from day one.
By registering, you agree to our Terms & Conditions and confirm you have read this Privacy Policy. 21+ only.